Question 1

How does the free trial work?

Accepted Answer

You get full access to all features for 14 days, no credit card required. Create unlimited workflows, invite your team, and test everything. No strings attached.

Question 2

Can I cancel or change my plan anytime?

Accepted Answer

Absolutely. You can upgrade, downgrade, or cancel your subscription at any time. If you cancel, you'll have access until the end of your billing period.

Question 3

How do I invite my team?

Accepted Answer

Simple! Go to Settings → Team → Invite Members. Add their email addresses, assign roles, and they'll receive an invitation to join your workspace.

Question 4

Is my data secure?

Accepted Answer

Yes. We use bank-grade encryption, are GDPR compliant, and follow industry best practices. Your data is encrypted at rest and in transit. We never share your data with third parties.

Question 5

Can I integrate with my existing tools?

Accepted Answer

Currently, AltraFlow works as a standalone platform with email notifications. We're working on integrations with Slack, Microsoft Teams, and other popular tools.

Question 6

What happens if I need more than 10 team members?

Accepted Answer

Contact us! We offer custom enterprise plans for larger teams with additional features, dedicated support, and flexible pricing.

Question 7

How long does setup take?

Accepted Answer

Most teams are up and running in 15 minutes. Create your first workflow, invite your team, and start processing approvals immediately. No technical knowledge required.

Question 8

Do you offer support?

Accepted Answer

Yes! We offer email support for all plans, with priority support and dedicated account managers available for enterprise customers. Average response time: under 4 hours.

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